DHgate.com Customer Service
DHgate.com Toll-Free Number:
DHgate.com Online Live Chat:
http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-bDHgate.com's Customer Service Help Page:
http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-bThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: The problem: Hello*my last order was debited from my account twice
What happened: The problem: Hello,my order Is Number ********** where Is?
What happened: The problem: Hello,my order Is ********** where Is?
What happened: Hello, all my orders have disappeared from my account, and my last order has not arrived yet, and I cannot track it because it has disappeared from my account. Order number **********.
What happened: Hello,*I ordered a baseball cap on Friday. The money was deducted from my credit card, but no order can be seen in my customer account. I didn't get an order confirmation email either. I did not receive an answer to my request via the contact form. Because I have no order number there is no help via the chat as well.
What happened: Order number: ***********Seller: sportshoes**** buyer (me): Luka Janko*My Package was held for weeks and then destroyed by the customs. I contacted the seller and he told me to finish the order, so he gets the money and then to issue for a refund, but i cant issue for a refund, no option works, it wont let me issue a refund and i need my money back.
What happened: Guten Tag, *Ich wollte was bei ihnen bestellen aber es kamen sehr viele Fehlermeldungen und sie haben mir jetzt einfach ungef*hr ***€ abgebucht ohne das ich was bei ihnen bestellt habe und ich m*chte bitte mein Geld zur*ck. Sie haben mir schon ein Teil meines Geldes zur*ck *berwiesen aber noch nicht alles *Lg Keanu Pe*ler
What are customer support channels for DHgate.com?
DHgate.com provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The DHgate.com customer service team also offers social media support for quick advice and solutions.
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Email: service.tr@dhgate.com
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Phone: None
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Live Chat: http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b
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Help Center: http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b
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Facebook: https://www.facebook.com/dhgate/
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Twitter: https://twitter.com/dhgate
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Instagram: https://www.instagram.com/dhgate_official/
What kind of support does DHgate.com offer?
DHgate.com offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the DHgate.com customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to DHgate.com?
To put it simply, WorthEPenny is an independent third-party website that is not related to DHgate.com. WorthEPenny provides free tools and resources to assist customers in reaching DHgate.com customer service more efficiently, such as the DHgate.com phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about DHgate.com, as well as forums where DHgate.com customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like DHgate.com, it is not associated with or endorsed by DHgate.com.
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