No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of DHgate.com via phone. Our aim is to assist you in efficiently locating the phone number of DHgate.com and address any concerns or inquiries you may have about your DHgate.com purchases. We understand that waiting on hold for extended periods to inquire about your order on DHgate.com can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a DHgate.com representative once you've reached them. By following our step-by-step guide for contacting DHgate.com customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the DHgate.com representative assist you more effectively. We also provide guidance on how to ask the DHgate.com representative for assistance, as well as how to follow any instructions provided by the DHgate.com representative.

With this information, you can reach out to the DHgate.com customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your DHgate.com purchases.

DHgate.com Phone Number

Toll-Free Number:

Want to contact DHgate.com customer service faster? Don't wait on hold! Chat with the DHgate.com team directly via live chat.

Customer Service Phone Number:

  • +86 108 225 7676

    China

  • +90 212 296 4569

    Turkey

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

Help me with my issue

Contact DHgate.com via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: Hi, I have had an order blocked at customs for more than a month now, as the seller told me. He then told me to contact the local postal service, but even though he did this, the local postal service tells me that the sender has to deal with a customs clearance. The seller is not helping me at all, he no longer responds to messages, I would like to have a refund or be able to receive the item.

What happened: The problem: my order is stock on "arrived at the port"

What happened: Hello, I have ordered a package which I have correctly labeled with my address. However, I want to track it and it says a completely different zip code and no name and it is already being delivered

What happened: Bonjour *Je n’ai pas re*u ma commande ********** qui selon UPS a *t* livr* aux USA alors que je vis en France au * rue Alphonse Daudet ***** aixe -sur -vienne *No UPS *Z****************

What happened: order N***********. ElectricRC Aircraft F** EC*** H*licopt*re RC*I want to cancel the order N* ***********N* packaging :UD*********YP. *I can't login to your site, I have this message :*For safety concerns, your DHgate account has been closed.*I Want you repay me and get back the money to me.

What happened: For * days dh wont take credit card for any type of transaction customer service talked to them * times a day have ordered previously

What happened: I ordered yesterday vapes. I did the payment with bank transfer (realtime). The money is send from my bank account but im getting notifications from the dhgate app that i am not payed the order. The order number is **********. Please check that and send me my money back before i have to take legal action

QA

How to contact DHgate.com by phone?

To contact the DHgate.com customer service by phone, you can follow these steps:

  • Look up the phone number of the DHgate.com customer service. The phone number is listed on dhgate.com. Or check out the DHgate.com phone number page on WorthEPenny.

  • Dial the DHgate.com phone number.

  • Wait for an answer: Once the call is connected, wait for a DHgate.com representative to answer on the other end.

  • Identify yourself and state your reason for calling the DHgate.com representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from DHgate.com to help them assist you.

  • Ask for assistance: Ask the DHgate.com representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If DHgate.com needs additional information from you or provides any instructions, follow them carefully.

  • Thank the DHgate.com representative: After you have received the assistance you need, thank the DHgate.com representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling DHgate.com, you can follow these steps:

  • Dial the DHgate.com customer service phone number, which can be found on the DHgate.com website or in your order confirmation email form DHgate.com. Or check out the DHgate.com phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about DHgate.com. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live DHgate.com representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a DHgate.com representative.

  • If the system still doesn’t connect you to a DHgate.com representative, stay on the line without pressing any keys. DHgate.com will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from DHgate.com.

  • Once you reach a live person, explain your issue and provide any relevant information about your DHgate.com order. The DHgate.com representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the DHgate.com website. This may allow you to connect with a DHgate.com representative more quickly and efficiently than calling.

QA

Any tips for calling DHgate.com customer service?

When calling DHgate.com customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your DHgate.com account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the DHgate.com representative without any disruptions or background noise.

  • Be polite and respectful to the DHgate.com representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on DHgate.com.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the DHgate.com representative address your concern.

  • If the initial DHgate.com representative is unable to resolve your issue, politely ask to speak with a supervisor from DHgate.com or escalate the issue to a higher level of authority.

  • Take notes during the call, including the DHgate.com representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with DHgate.com after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling DHgate.com customer service.

QA

What can I do If I am unhappy with my call to DHgate.com?

If you are unhappy with your call to DHgate.com customer service, there are several options you can try:

  • Call again: Try calling DHgate.com customer service again and speak to a different DHgate.com representative. Sometimes a different DHgate.com representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the DHgate.com representative, you can ask to speak with a supervisor from DHgate.com or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, DHgate.com may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to DHgate.com customer service through other channels, such as email or chat. You can also explore the DHgate.com Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with DHgate.com service, you may want to consider other options such as returning the product you bought on DHgate.com or filing a complaint with a consumer protection agency.

QA

How do I contact DHgate.com via live chat?

To the DHgate.com customer support via live chat, you can follow these steps:

  • Go to the DHgate.com website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the DHgate.com customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a DHgate.com representative.

  • Provide any necessary information about your issue or question, and wait for the DHgate.com representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the DHgate.com live chat option, you may need to contact the DHgate.com customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact DHgate.com via social media?

You can contact DHgate.com via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact DHgate.com via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for DHgate.com official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of DHgate.com, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about DHgate.com. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the DHgate.com social media team.

Please note that the social media accounts of DHgate.com are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact DHgate.com for certain issues. For urgent or complex issues, it's recommended to contact DHgate.com customer service via phone or chat for more personalized assistance.

QA

Does DHgate.com have an email? How to contact DHgate.com customer service by email?

Yes, to contact the DHgate.com customer support by email, follow these steps:

  • Go to dhgate.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by DHgate.com and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your DHgate.com order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your DHgate.com order number or username.

  • Once you have completed the email, click send. You should receive a response from the DHgate.com customer support team within a few business days.

QA

What is WorthEPenny's relationship to DHgate.com?

To put it simply, WorthEPenny is an independent third-party website that is not related to DHgate.com. WorthEPenny provides free tools and resources to assist customers in reaching DHgate.com customer service more efficiently, such as the DHgate.com phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about DHgate.com, as well as forums where DHgate.com customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including DHgate.com, it is not associated with or endorsed by DHgate.com.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the DHgate.com official app or the DHgate.com company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of DHgate.com trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: DHgate.com. All references by WorthEPenny to third-party trademarks like DHgate.com are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.